The operational control plane for a Class 5 softswitch and SMS platform
SWITCH/T brings voice service administration, SMS operations, number inventory, the visual service builder, live monitoring, billing, and reporting together in a single multi-tenant platform — the operational layer sitting on top of the Class 5 softswitch and SMS handling underneath it.
Multi-tenant partitions
Domain-aware configuration keeps each tenant’s numbers, services, customers, and reporting completely separated, even though they run on the same underlying platform.
Permission-based access
Role-controlled views restrict navigation and actions so operators, resellers, and their staff only see what their role and tenant permit — down to individual menu items.
Voice and SMS administration
Manage the Class 5 softswitch behind your voice services and your SMS operations side by side, with shared number inventory and reporting underneath both.
Number inventory and allocation
Provision and allocate numbers across countries, regions, and service types, shared across voice and SMS, with bulk upload, bulk allocation, and test number pools.
Customer, supplier, and billing-group management
Maintain company records, contacts, addresses, hierarchical commercial relationships, and billing groups in one place, instead of a separate CRM.
Operational records and reporting
CDRs, SMS records, and delivery reports are investigable alongside commercial and billing context, so a technical incident and its commercial impact are never two separate lookups.
Rates, cost, currency, and statements
Rate cards, cost records, multi-currency totals, and statement generation — with a confirm-and-publish workflow and PDF output — support commercial operations end to end.
APIs and developer tools
A documented REST API gives programmatic access to the resources you manage in the portal, authenticated the same way as the portal itself.
Per-partition branding
Custom logos, colours, and login presentation can be configured per domain or partition, so a reseller’s customers see their brand, not ours.